Rate Card
Last updated on 08/10/2025
The following general rates will apply to all applicable services during business hours, between 8:30 AM and 6 PM EST, Monday through Friday, excluding holidays. Unless otherwise agreed upon in an individual client Managed Services Addendum:
- A rate of $145 per hour will be charged for technical support labor
- A rate of $195 per hour will be charged for all training
- A rate of $225 per hour will be charged for all project management
- A rate of $315 per hour will be charged for CIO, CTO, CISO, and COS services
- A rate of $375 per computer will be charged for all New Computer Setups
- A rate of $395 per hour for Incident Response
Note: After hours will be billed at a time and a half the normal billable rate
Note: Holidays will be billed at double-time the normal billable rate – See our holiday schedule here – https://uptimetechs.com/holdayschedule
Note: All onsite work will be billed at a minimum of one (1) hour and then at thirty (30) minute increments after that, only if the work is not covered under a Managed Services contract that includes onsite support.
